Mozart is the AI-native contact center that answers the routine, understands what people actually need, and hands your team a fully-prepared conversation — so customers never repeat themselves and agents are set up to win.
Caller wants to move Tuesday’s install to Thursday morning. Account verified, address on file. No open balance.
Most contact-center tools just route. Mozart resolves what it can, and when a person is needed, it makes them brilliant.
An AI voice & digital front desk greets every contact and resolves the routine instantly, 24/7 — then routes to the right queue or specialist exactly when it should.
When a human is needed, Mozart hands them the full context, intent, and sentiment. The conversation simply continues — no “let me transfer you.”
Calls, texts, and web chat arrive in one place, each with its history and context, so your team picks up right where things left off across every channel.
HIPAA-minded by design — encrypted, access-controlled, and US-based, on infrastructure we own. Enterprise-grade without the enterprise drag.
Aria answers in your brand’s voice, 24/7, and handles the everyday questions on its own.
It captures who’s calling, what they need, and how they feel — verifying details along the way.
If a person is needed, your agent receives the whole story and continues without a beat.
Run your own front desk and your clients’ support from a single workspace: one agent pool, per-client numbers and branding, and a console that rolls it all up.
Built for regulated industries from day one, with a BAA on the table.
Database-per-tenant isolation and encryption at rest. Your data stays yours.
Hosted and supported in the United States on infrastructure we own.
MFA, granular roles, and full audit logging across every action.
Early access is rolling out to a small group of teams and MSPs. Leave your email and we’ll reach out personally.